Privacy Policy

Last Updated: May 29, 2022

By selecting accept, you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to unique device identifiers (e.g., IDFV for iOS devices and Android ID for Android devices); IP address; country of install (mapped from IP address); device manufacturer and model platform type (iOS, Android, Mac, Windows, etc.) and the operating system and version running on your system or device; language; CPU information such as model, the number of CPUs present, frequency, and instruction set support flags; the graphics card type and vendor name; graphics card driver name and version (e.g., “nv4disp.dll 6.10.93.71”); which graphics API is in use (e.g., “OpenGL 2.1” or “Direct3D 9.0c”); amount of system and video RAM present; current screen resolution; version of the Unity Editor used to create the game; sensor flags (e.g., device support for gyroscope, touch pressure or accelerometer); application or bundle identification (“app ID”) of the game installed; unique advertising identifiers provided for iOS and Android devices (e.g., IDFA or Android Ad ID); and a checksum of all the data that gets sent to verify that it transmitted correctly.

The app does use Microsoft PlayFab services. Microsoft PlayFab is a Backend as a Service platform that we use to host players profiles, data and to handle our server side of the game. The extent of the data we collect with PlayFab is limited to events that help us maintain and improve the game. Those events include when and where an account is created. When it is logged into the game. Events the player executes inside the game. Their progress in the game. Information relevant to handling player bans. Device info, and operating system. Contact email, if the player chooses to provide it.

This app is created using Unity's game engine. Their privacy policy can be accessed at:

https://unity3d.com/legal/privacy-policy

 

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This app does not use in-app advertisements nor does it share any info mentioned above with advertisers.

 

Crash and Bug Reporting

This app utilizes Backtrace’s crash reporting system. In case of an error in the app we collect data and information. We only retain device and crash information for a period long enough to diagnose and fix crashes and issues encountered in the game, and ensure its health. Crash reports contain game data, its version and language. Device information such as cpu brand, cpu count, device model and name, device type and graphics card type.

Backtrace’s data processing policy can be accessed at:

https://backtrace.io/data-processing-addendum 

How We Use Information

We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use your information to:

  • create game accounts and allow users to play our games.

  • operate and improve our Service.

  • understand you and your preferences to enhance your experience and enjoyment using our Service.

  • respond to your comments and questions and provide customer service.

  • send you related information, including confirmations, technical notices, updates, security alerts, password resets, and support and administrative messages.

  • communicate with you about promotions, upcoming events, rewards and game news.

What are device identifiers (like IDFA or fingerprints) and why do you collect them?

Like many other providers of mobile apps, instead of requiring users to create an account and log in to it each time they access one of our apps, we may opt to recognize the user’s device through various device identifiers. Device identifiers are also used for functions that require Unity to recognize devices across various apps.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. You can contact us at support@moving-dimensions.com.

Request Or Deletion Of Collected Data

If you wish to have any data we've collected be sent to you, or wish to have it removed (this will require your account be deleted), please send us an email at support@moving-dimensions.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy here. These changes are effective immediately after they are posted on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@moving-dimensions.com.

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